It depends on your business needs. Our Virtual Assistants can assist with administration, customer service, calendar and email management, bookkeeping support, marketing support, data entry, reporting, and industry-specific administrative tasks.

We match you with a Virtual Assistant who already has relevant experience. We recommend a short onboarding period so they can learn your business processes and preferences.

Our Virtual Assistants are employed and managed through The Sidekick Crew, saving you the hassle of recruitment, payroll, HR, and compliance management.

VAs can work during Australian business hours and can be engaged on either a full-time or part-time basis depending on your requirements.

You can communicate through your preferred platforms including Microsoft Teams, Zoom, Slack, email, and phone.

Yes. All VAs sign confidentiality agreements and follow strict data security procedures to protect your business information.

Your monthly rate includes the VA’s salary, management support, performance monitoring, reporting, and ongoing account management.

Yes. If your business needs change, we can help transition you to a different Virtual Assistant with the skills and experience required.

Once we understand your requirements, we can usually present suitable candidates within a few days, followed by interviews and onboarding.

You’ll receive ongoing account management, performance check-ins, and support from The Sidekick Crew to ensure a successful partnership.