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Feeling overwhelmed by the endless
tasks in your NDIS business?

ph virtual assistant australia
hire a virtual assistant australia

Let us help you find the perfect Virtual Assistant!

 

Find Your Perfect
Virtual Assistant for you!

Running an NDIS business is no walk in the park. From compliance checks and service agreements to progress notes, billing, and audits—the to-do list never seems to end.

Get Started Today!

Trusted by NDIS Professionals

I engaged The Sidekick Crew to place my first VA and I have been blown away! They were great at understanding my company's needs and were so prompt in placing an Australian trained Jr Bookkeeper for us full time. Our VA is proficient in all the tasks we need her to be and is such a quick leaner thanks to the background checks and training of The Sidekick Crew. Highly recommend them for all your VA needs and placements.
Allsorts Sorted Pty Ltd
The Sidekick Crew have been integral in supporting my NDIS business. They play an integral role in invoicing, payroll, accounts receivable, and general admin tasks. All of the staff have been reliable, prompt, and easy to work with - it's like they are just in the next room! I would strongly recommend The Sidekick Crew to any similar businesses in a heartbeat.
Allied Health Service Providers

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  1. What tasks can a Virtual Assistant handle?
    It depends on the role and your business needs. Our team sources candidates with tailored experience to match each client’s requirements. Generally, Virtual Assistants can support with administrative tasks, customer service, calendar and email management, data entry, bookkeeping, marketing support, and industry-specific work such as compliance, documentation, or reporting.
  2. Do I need to provide training?
    We match you with a VA experienced in your industry and required tools. However, we recommend a short onboarding period to familiarise them with your business processes and preferences.
  3. Are VAs full-time employees or contractors?
    All VAs are full-time or part-time remote team members employed and managed through our company — saving you the hassle of HR, payroll, and compliance.
  4. What are the working hours of a VA?
    VAs work in your business hours (Australian time zones) and can be scheduled for full-time (40 hrs/week) or part-time (20 hrs/week) support.
  5. How do I communicate with my VA?
    You can communicate directly via your preferred channels — such as email, Teams, Slack, or Zoom — just like any in-house team member.
  6. Is my business information secure?
    Yes. All VAs sign confidentiality and data protection agreements, and we enforce strict IT security protocols.
  7. What is included in the monthly rate?
    The rate covers your VA’s salary, management support, productivity tracking, reporting, and all HR and admin costs — with no hidden fees.
  8. Can I replace or upgrade my VA if my needs change?
    Absolutely. We’ll work with you to transition or source a new VA to ensure continuity of support.
  9. How soon can I start working with a VA?
    Once we confirm your requirements, we can usually present suitable candidates within a few days, and your VA can start shortly after interviews and onboarding.
  10. What support do I get after my VA starts?
    You’ll have ongoing account management, performance check-ins, and productivity reports to ensure a smooth and successful partnership.
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