Remote · Full-time or part-time · Ongoing (talent pool) · Work with Australian & international businesses
Be the dependable technical problem-solver for growing Australian businesses.
What you’ll do
- Resolve helpdesk tickets across first and second line
- Support user onboarding and devices
- Maintain documentation and basic systems admin
- Escalate and track complex issues
What we’re looking for
- 3+ years IT support experience
- Strong troubleshooting across common platforms
- Clear communication with non-technical users
Nice to have
- Microsoft 365 / Google Workspace administration
- Relevant IT certifications
How to apply
Email your CV to info@thesidekickcrew.com.au with “IT & Technical Support Virtual Assistant” in the subject line. If your experience matches a current or upcoming opportunity, our recruitment team will be in touch.
Applying does not guarantee an interview or placement.